When it comes to washing items then returning, it's a fine line. If I clearly washed something in the machine when it says dry clean only, that's a risk I take and unfortunately when the item is damaged, it's my fault. When I followed the instructions and something isn't right, then I will complain.
Kid's tennis shoes are far from dry clean only. I fully expect my kids to be running in mud and dirt, etc. Sure if it was a pair of dress shoes that's one thing, but tennis shoes are suppose to be made to play in.
Kid's tennis shoes are far from dry clean only. I fully expect my kids to be running in mud and dirt, etc. Sure if it was a pair of dress shoes that's one thing, but tennis shoes are suppose to be made to play in.
I didn't imply they were dry clean only. Did the instructions say machine washing was okay? If so, then I'd return them. They're from Target, so they're not made to be investment tennis shoes, are they?
Instead of having "answers" on a math test, they should just call them "impressions," and if you got a different "impression," so what, can't we all be brothers?
So I am curious, what would you do if a toy breaks under proper use, a shirt rips when you're putting it on or shoes wear out after a handful of uses? Do you just suck it up, buy a replacement and fill the company's pockets with more money for shoddy goods?
This makes me wonder though, since you decided Amazon should take the hit here I am assuming you determined that the toy was shoddy goods. So now you're giving your daughter another one of those shoddy dolls to play with. What happens if it gets broken again? Do you expect Amazon to keep replacing them for you every time they break?
This makes me wonder though, since you decided Amazon should take the hit here I am assuming you determined that the toy was shoddy goods. So now you're giving your daughter another one of those shoddy dolls to play with. What happens if it gets broken again? Do you expect Amazon to keep replacing them for you every time they break?
Well, Amazon isn't taking a hit except to get their money back from Mattel, but I guess that's besides the point. Nope, my daughter knows not to even attempt to bend the jointed legs and that the doll will be put away when friends come over. She is extremely gentle with her toys and has literally NEVER broken a toy. So if it breaks again within the first week of ownership, it's going back to Amazon and we're getting a different one.
I too feel you get what you pay for. I've learned my lesson with cheaper clothing from H&M and similar stores so I don't buy things from there anymore with the expectation that they will last forever.
See this is my biggest issue. I don't expect anything to last forever, but more than 1 week. If DD had had the doll for a few months and it broke, I wouldn't be thrilled but would never even think to contact Amazon. What bugged me most about it was that it was 6 days old.
Too bad your friend has already ordered the new one. We have THIS DOLL we got at the DIsney store and it is a MUCH nicer doll than the barbie style ones. It is better made (I can't imagine the leg getting broken unless DD really put all her strength into it, probably not even then), and it looks much more like the real animated Rapunzel. Her hair is much nicer and fun to brush/braid etc. My DD's friend has the same doll as you do and it's not nearly as nice. But, you can get it cheaper at the Disney store itself.
And I never buy clothes at Target anymore unless they are kids clothes for $3 on clearance, just because their quality is so crappy and I've had several shirts come apart at the seams.
Good judgement comes from experience, and most of that comes from bad judgement. -From a bumper sticker I saw once
Reply With QuoteOriginally Posted by Pookie
