The appointment was remarkably awful. REMARKABLY awful. First things first - the entire hospital complex was absolutely ghetto. But that's besides the point.
After waiting an hour we got called back and three nurses weighed DS and got his height. Right off the bat I got a terrible vibe from the whole situation. This was a PEDIATRICS SPECIALTY clinic, at a university hospital. But nobody we encountered did anything to make DS feel comfortable or not afraid. He was totally freaked by the nurses who just stood there silently, staring at him like they had never seen a child before. It was SO WEIRD!! Then they left us in an exam room. When the doctor came in her first question was, with a quizzical frown, "And why did you think he needed to be seen here?" What a way to start. Her office is the one who rushed us in today!!! She cut me off two sentences in as I explained he's always been small, but recently has lost a lot of weight and has had stinky poops. That was it - I never even got to explain 1/10 of his history. She grilled me about the poop, in a really bizarre accusatory way, and DS totally started to cry. She just gave off the worst vibe ever. Everything about the poop had to whether he was absorbing fat, and she mentioned cystic fibrosis and some other syndromes I didn't know. When I started to ask about celiac she said "sometimes emotional issues present as celiac", and just continued talking at me about the poop. ?? After maybe 3 minutes of all this an equally mean nurse came in and just stood there. The doctor asked me to lay him down on the table, and without having addressed him directly AT ALL, yanked his shirt up and started prodding his tummy. He was screaming and reaching for me, and she actually SIGHED IN FRUSTRATION and backed away from him with a terrible look as I grabbed him as fast as I could. There was no way this woman was going near him ever again. Then she turned to the nurse and they started talking about the OR schedule next week - without a word to me. They left saying they'd be back shortly. 15 minutes later some dude came in and started explaining how the surgery process would go next week!!! WTF?? Then another 15 minutes passed and the mean nurse came in with a brochure about children and anesthesia and she wrote WEDNESDAY 12:00 on it with a marker. I asked what was going on, and she said "this is when his procedure is scheduled for" - so I asked WHAT PROCEDURE? Why, the endoscopy, of course!! And that was it- no explanation.
Once I got him into his stroller and facing away from me I cried silently the whole way to the car. It was SO AWFUL. I can't believe how horrible that place was, and how horrid the people were. I'll never forget it.